The evolution of tribal gaming into a billion dollar industry has created a highly competitive market across North America. Consumer sophistication and competitive forces have created a demand for new entertainment options and better services. Ovations Food Services has extensive resources and a deep pool of experienced managers who assist in the design, development, deployment and day-to-day operations of the food and beverage component at your facility.
Ovations Food Services specializes in delivering fresh foodservice and innovative concepts that ensure that your facility stands alone among its competitors. We are recognized for our attention to outstanding quality service, consistently providing record breaking per capita spending, and as the only national food services company in which the principals work directly with facility managers.
We consider our on-site operation team an integral part of your facilities, seamless within your organization. Working together with tribal leaders, we will apply our specific plan of action to achieve the mutual objective of providing innovative and responsive services of the highest quality, to customers, while simultaneously maximizing the profitable return to the facility. The reputation of Ovations is unparalleled in this regard.
We successfully implement many unique partnership programs with recognized brands throughout the industry which primarily focus on celebrating the local diversity of your community. We maximize that exposure and gain customer buy-in. We actively work with our brand partners to develop creative sponsorship support for our facilities.
Ovations expertise and services include:
- Obtainment of Signature National, Regional and Local Concepts through Licensing and Franchise arrangements
- Development of Custom Restaurant and Food Court Concept & Menus
- Creation and Implementation of Marketing Promotions & Sales Programs
- Pre-opening Planning Support, Discount Equipment Procurement, and Design Consulting
- Recruitment, Development, and Scheduling of Quality Service Staff
- Risk Management and Sufficient Liability Coverage for our services
While having the required company resources to identify and maximize revenue opportunities, we are also able to provide a local senior management team. What that means to you is:
- Direct access to a principal owner at Ovations.
- A senior management team with over 200 years of experience.
- A team of owners and managers who understands your direct needs.
- As your partner for the operation of the food and beverage services of tribal casinos, we at Ovations Food Services, are firmly dedicated to providing a state-of-the-art operation.
Ovations performs a number of services in the casino and parallel markets with a special focus on restaurants, food courts, catering, meeting services and employee dining. A partial list of our experience includes:
- Food services provided for Wild Horse Pass Casino & Hotel and Lone Butte III Casinos including full operation of restaurants, bars, catering, room service, conference services, catering, and employee dining. Our concepts include Shulas American Steakhouse, Ling & Louie’s Asian, Fatburger, Quizno’s, American Bandstand, Boar’s Head Deli, Lafamilia, Verona Italian Chophouse, Café 247, Tuscan Olive, and Tamales Southwest Grill.
- Management of several of North Americas theaters, arenas and amphitheaters including entertainment booking, foodservice management, naming rights and ticketing.
- We provide catering and food court services to more than 35 major North American convention and exposition centers.
- In-house facility design and marketing support which includes foodservice brand development, restaurant and kitchen design and discount equipment sourcing.
- Owners of professional sporting teams and facilities provide us a unique perspective of client needs. We provide foodservices including a wide range of restaurant and concession concepts to more than 25 mega stadiums.
- Experienced in transition existing employees and supporting their development with quality training programs, fair pay and attractive benefits.
